Questions, answered

Call, WhatsApp, email, or use the form on the Contact page. Tell us what needs doing and roughly where in Gibraltar — we get back to you within one business day.

We offer call-outs based on availability, with same-day visits available when our schedule allows. Whether it’s your home, rental property or business premises, get in touch and we’ll work with you to find the earliest suitable time.

Yes. Flat-pack assembly, mounting a single shelf, a stuck lock. Our minimum charge is £45, which covers travel and up to 45 minutes on site, so small jobs are often done in one visit.

Every job starts with a £45 call-out, which covers travel and up to 45 minutes on site. If it's a small fix, that's often all you pay, plus any materials. For larger jobs, we assess the work during the visit and give you a fixed price before we start. If you accept the quote, the £45 comes off the total. Evening and weekend call-outs start from £65. See the full guide on the Services & Pricing page.

We accept payment by payment link or cash. A payment link is sent with your invoice once the job is done.

Yes — see the full list on the Contact page, from Gibraltar Town to Europa Point and Catalan Bay.

Yes. Van collections from Spain are available and quoted separately, based on the item, the pickup location and the paperwork involved. Ask when you request a quote.

Yes — key holding is part of the Ongoing Maintenance package on the Landlords & Short-Term page, so we can get in without you needing to be there or send a key each time.

Always. Before-and-after photos are sent straight to you after every visit, whether it's a quick turnaround or a bigger fix.

Yes — we handle your job personally from start to finish, so you're working with one main point of contact throughout, not a rotating crew. For specialist work outside our scope, we bring in a trusted subcontractor, but we stay on as the main contact and see the job through to completion.